If you have ever experienced a plumbing emergency, you realize that unless you have a relationship with a trusted plumber, choosing a plumber to help in your time of need is usually a snap decision. It is difficult to make an educated choice when you are under distress. Many homeowners flip open their local phonebook or go online and find any plumber that can come right away! The unfortunate result of making a snap plumbing decision usually leads to complaints about poor plumbing jobs and outrageous fees. It is important to know what to look for in a plumber before you are faced with a plumbing emergency. Being prepared will enable you to ask important questions and find a reputable plumber that will do a thorough job that is fairly and competitively priced.
The first indicator to consider when calling a plumber is their attitude. Are they eager and willing to help? Did they in turn, ask a number of questions about your problem to properly assess the situation? Did the plumber seem genuinely willing and confident that they could help remedy your situation? Plumbers should be able to clearly explain their policies and prices over the phone. They should be upfront with any other fees on the front end of the conversation. If the plumber you called doesn’t adequately respond to any of the above questions, you probably need to make another call.
Don’t be afraid to ask questions once a plumber arrives. A good plumber will suggest solutions to the problem and these solutions could help you save money. An honest plumber will suggest solutions like home products that could help you with the problem. They should be willing to point you in the direction of discounts that could help you lower or cover the plumbing expenses. Be a bit leery of a plumber whose first response is to start knocking down walls to get to your water pipes before asking any questions.
Word of mouth is always a good rule of thumb when looking for a reputable plumber. Ask your friends and neighbors for recommendations for trustworthy area plumbers like Metro Septic and Plumbing. Finding a plumber you trust before an emergency strikes leads to peace of mind and security for your wallet!